Resume

Article 196

ourinfo

From: ourinfo
FName: 机票http://www.yi-piao.com
LName: 机票http://www.yi-piao.com
Title: 机票http://www.yi-piao.com
Address1: ourinfo
Address2: ourinfo
City: ourinfo
State: -- select one --
Province: ourinfo
Country: US
Zip: ourinfo
Phone: ourinfo
Fax: ourinfo
Email: mymail@yi-piao.com
Travel: No
Relocate: No
Citizenship: Yes
Date: 6/22/2005
Time: 11:08:47 PM
Remote Name: 221.221.154.18

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[http://www.yi-piao.com/ 机票] [http://www.yi-piao.com/minhang/ 民航售票] [http://www.yi-piao.com/minhang/beijing/ 北京民航售票] [http://www.yi-piao.com/dazhejp/ 打折机票] [http://www.yi-piao.com/tejiajp/ 特价机票] [http://www.yi-piao.com/feijip/ 飞机票] [http://www.yi-piao.com/hangbanskb/ 航班时刻表]

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From:
FName: Agnes
LName: Marin
Title: Regional Recruitment Manager
Address1: 1753 W Winnemac Ave.
Address2:
City: Chicago
State: Illinois
Province:
Country: US
Zip: 60640
Phone:
Fax:
Email: agnesmarin@hotmail.com
Travel: Yes
Relocate: Yes
Citizenship: Yes
Date: 1/20/2003
Time: 4:27:47 PM
Remote Name: 64.12.97.6

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Agnes MARIN 1753 West Winnemac Avenue Chicago, IL 60640 Tel (773) 334-9257 E-mail: agnesmarin@hotmail.com SUMMARY Self-motivated Human Resources professional with proven Human Resources Administration and Management skills in the Hospitality and Service Industry, along with a strong operational background. Key strengths include:  Staffing and Employee/Labor Relations  Organizational Development and Training  Affirmative Action Plan implementation as well as audits  Experience in leading cross-functional team to achieve work place implementations PROFESSIONAL EXPERIENCE ARAMARK Corporation, Philadelphia, PA 2000 to 2002 A global Food Service contractor with 200,000 employees in 8 divisions Regional Recruitment Manager, Chicago, IL (2001-2002) Directed the implementation of the recruitment strategies across three regions within the Campus division.  Managed implementation of staffing matrix achieving a reduction of 34% vacancy rate in 28 months.  Actively set the strategic direction and roll out of the On-Boarding program resulting in a 5% reduction in non-exempt turnover.  Implemented the design, development, marketing as well as measurement of the National College Relations program, achieving 125% increase of new college graduate hire.  Maximized the use of on-line resume databases as well as web tools, reducing advertising cost by 55%. LSG Sky Chefs, Arlington, TX 1999-2000 Global leader in Airline Catering Services with 40,000 employees worldwide. Manager of Staffing and Development, Chicago, IL (1999-2000) Managed all recruitment activities for exempt and non-exempt employees as well as fulfilled the role of Human Resources Manager for total employee base of 1100 associates.  Implemented new sourcing strategy with community organizations, minority placement association as well as outplacement agencies, successfully driving recruitment goals to 145% of plan year. Page Two  Developed and Managed Exempt and Non-exempt training programs as well as succession plan exceeding retention goals by 125%.  Litigated and resolved employee grievances, resulting in the reduction of 55% of second step with labor organization.  Successfully passed 2 OFCCP audits in 2 consecutive plan years by researching and implementing an aggressive Affirmative Action Plan. MOA Hospitality, Chicago, IL 1996 to 1999 Privately held hospitality group with a total of 186 franchised hotels and 4500 employees. Regional Human Resources and Operations Manager, City, State (1997-1999) Managed all HR activities for 38 hotels as well as acted as a coach with general managers to help them achieve profit increase.  Recruited, hired and trained exempt staff in 8 states, reducing turnover by 21%  Insured compliance with all federal and state laws, and managed complaints and investigations; resulting in lowering the level of EEO claims from an average of 9 to an average of 2 per calendar year.  Implemented a systematic Human Resources and Operational audit for all properties resulting in the improvement of 15% of quality assurance inspections. Regional Trainer, Chicago, IL (1996-1997) Managed and coordinated training modules and acted as corporate staff for training and facilitating Quality Improvement Process  Pioneered Customer Service training roll out - resulting in 25 % improvement of customer Satisfaction surveys.  Developed and initiated operational training in order to improve level of housekeeping service, and ultimately reduced labor cost by 2.5%. The Coopermarket, Bala Cynwyd PA 1994-1996 Start up operation specializing in high-end prepared food and catering. Operation Manager, Bala Cynwyd PA (1994-1996) Managed retail and catering operation as well supervised six staff members. Developed vendor and menu development. Accomplishments include:  Implemented inventory system resulting in systematic par level for perishables and non-perishables.  Designed menu lay out and marketing, resulting in a 35 % growth of customer base. Shipley School, Bryn Marh, PA 1996 Middle School/High School specialized in French and American school curriculums. Page Three Mathematics Instructor, Bryn Marh, PA 1996 Taught Mathematics courses from grade 5th through 8th in French. Enterprise Rent a Car, St Louis, MO 1992-1994 Privately owned rental Car Company specialized in Insurance replacement. Manager’s Assistant, Philadelphia, PA 1993-1994 Assisted in managing a 100-car fleet as well as helped grow new business to major insurance companies in the Delaware Valley. Club Med., Paris, France 1989 World leader in all inclusive resort package as well as adventure tours. Executive Housekeeper, Paradise Island Bahamas (1989) Supervised a team of 22 housekeepers in a union environment in order to maintain quality service for 450 rooms. EDUCATION M.A Hotel and Restaurant Administration, LTH Savoie-Leman, FRANCE B.A Marketing, Philadelphia University, PA PROFESSIONAL DEVELOPMENT Targeted Selection Instructor, DDI International 2002 Leadership Development Program, Villanova Conference center 2002 Emerging Leader Program, LSG Sky Chefs 2000 Team Based Leadership, LSG Sky Chefs, 2000 Instructional Techniques for new instructors, 2000 Benefit Owners Training Certification LSG Sky Chefs, 1999 SHRP certification 1999, De Paul University, 1999 Confronting Sexual Harassment in the Workplace, Seyfarth & Shaw, 1999 How to conduct an internal investigation, Council on Education in Management, 1998 Understanding the fundamental of personnel law, 1997 PROFESSIONAL AFFILIATIONS Member of SHRM, CHRIE as well as NSMH. Affiliated with the National Restaurant Association. Guest Lecturer, Cornell University, School of Hotel Administration CERTIFICATIONS SPHR certified DDI Targeted Selection certified

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Article 196

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Last changed: August 08, 2008