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This Marketdata study examines the huge $78 billion commercial contract cleaning and maintenance services market. The business is very competitive, comprised of 80,000 mainly small operators, including 22,000 franchise units. Study traces market size, growth, segments, structure, end-user demand, operating performance — 1987-99 (actual), 2000 & 2001 estimates, 2004 forecasts. Analyzes: market share, emerging trends, industry consolidation, franchising, office vacancy rates/construction trends, cleaning worker pay/turnover/unionizing efforts, illegal workers and INS, extensive contractor operating ratios, pricing, profit margins. Includes highlights of latest surveys by trade journals (CMM) and new US Census data, as well as comments/outlooks by competitors and consultants. Discusses janitorial services vs. disinfecting & pest control, carpet cleaning and residential (maid) cleaning services segments. Includes profiles and rankings of all the top franchise/non-franchise competitors (ABM, Encompass, ServiceMaster, Jani-King, OneSource, etc.). 60+ Tables & charts.
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